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Acano solution 1.2
Deployment Guide
Acano
October 2014
76-1006-06-K
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Podsumowanie treści

Strona 1 - Acano solution 1.2

Acano solution 1.2 Deployment Guide Acano October 2014 76-1006-06-K

Strona 2 - Contents

Prerequisites and Deployment Overview Acano solution: Deployment Guide R1.2 76-1006-06-K Page 10 Note that both the Edge and Core software can

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Prerequisites and Deployment Overview Acano solution: Deployment Guide R1.2 76-1006-06-K Page 11 appendices to set up the SIP Trunk: this is no

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Prerequisites and Deployment Overview Acano solution: Deployment Guide R1.2 76-1006-06-K Page 12 Figure 2: Example Call flow diagram Notes on

Strona 5 - Figures

Prerequisites and Deployment Overview Acano solution: Deployment Guide R1.2 76-1006-06-K Page 13 Both internal and external Acano clients use I

Strona 6 - 1 Introduction

Prerequisites and Deployment Overview Acano solution: Deployment Guide R1.2 76-1006-06-K Page 14 Figure 3: Example two-server Acano solution

Strona 7 - 2.1 Prerequisites

Prerequisites and Deployment Overview Acano solution: Deployment Guide R1.2 76-1006-06-K Page 15  For each virtualized server set up the netw

Strona 8 - 2.2 Deployment Overview

Creating and Installing Certificates Acano solution: Deployment Guide R1.2 76-1006-06-K Page 16 3 Creating and Installing Certificates This s

Strona 9 - 2.2.3 Security certificates

Creating and Installing Certificates Acano solution: Deployment Guide R1.2 76-1006-06-K Page 17  For Lync Front End Server – required for Ly

Strona 10 - 2.2.5 Voice call control

Creating and Installing Certificates Acano solution: Deployment Guide R1.2 76-1006-06-K Page 18 Note: The command pki inspect <filename>

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Creating and Installing Certificates Acano solution: Deployment Guide R1.2 76-1006-06-K Page 19 2. Sign in to the MMP and generate the private

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Contents Acano solution: Deployment Guide R1.2 76-1006-06-K Page 2 Contents 1 Introduction ...

Strona 13 - 2.2.10 Acano TURN Server

Creating and Installing Certificates Acano solution: Deployment Guide R1.2 76-1006-06-K Page 20 Note: The Web Bridge supports HTTPS only. 3. U

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Creating and Installing Certificates Acano solution: Deployment Guide R1.2 76-1006-06-K Page 21 3.6.2 Two server (Core/Edge) example: For a tw

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Configuring the MMP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 22 4 Configuring the MMP 4.1 Creating and managing MMP and Web Ad

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Configuring the MMP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 23 (You can use a Windows PC application such as WinSCP instead.) 4

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Configuring the MMP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 24 Configure listening interfaces as follows: 1. Configure the Cal

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Configuring the MMP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 25 4.6 Configuring Network Time Protocol Servers You must configur

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Configuring the MMP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 26 4.8 Configuring the Web Bridge If you are testing the Acano HTM

Strona 20 - 3.6.1 Single server example

Configuring the MMP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 27 4.9 Configuring the TURN Server 1. If necessary, SSH into the

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Configuring the MMP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 28 4. Configure the TURN Server to listen on a specific interface

Strona 22 - 4 Configuring the MMP

Dial Plan Configuration – SIP Endpoints Acano solution: Deployment Guide R1.2 76-1006-06-K Page 29 5 Dial Plan Configuration – SIP Endpoints 5

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Contents Acano solution: Deployment Guide R1.2 76-1006-06-K Page 3 5.2.4 Adding a dial plan rule on the Acano solution ...

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Dial Plan Configuration – SIP Endpoints Acano solution: Deployment Guide R1.2 76-1006-06-K Page 30 Figure 5: Example solution for dial plan co

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Dial Plan Configuration – SIP Endpoints Acano solution: Deployment Guide R1.2 76-1006-06-K Page 31 5.2 SIP Endpoints Dialing a Call on the Aca

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Dial Plan Configuration – SIP Endpoints Acano solution: Deployment Guide R1.2 76-1006-06-K Page 32 5.2.2 VCS search rule configuration Add a s

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Dial Plan Configuration – SIP Endpoints Acano solution: Deployment Guide R1.2 76-1006-06-K Page 33 5.3 Media Encryption for SIP Calls The Acan

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Dial Plan Configuration – Integrating Lync Clients Acano solution: Deployment Guide R1.2 76-1006-06-K Page 34 6 Dial Plan Configuration – Inte

Strona 29 - 5.1 Introduction

Dial Plan Configuration – Integrating Lync Clients Acano solution: Deployment Guide R1.2 76-1006-06-K Page 35  Local contact domain = vc.exam

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Dial Plan Configuration – Integrating Lync Clients Acano solution: Deployment Guide R1.2 76-1006-06-K Page 36 6.3.1 Outbound Calls page The Ou

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Dial Plan Configuration – Integrating Lync Clients Acano solution: Deployment Guide R1.2 76-1006-06-K Page 37 CAUTION: The default Encryption b

Strona 32 - .*@acano.example.com

Dial Plan Configuration – Integrating Lync Clients Acano solution: Deployment Guide R1.2 76-1006-06-K Page 38 The example Call forwarding rule

Strona 33 - 5.4 IVR Configuration

Dial Plan Configuration – Integrating Lync Clients Acano solution: Deployment Guide R1.2 76-1006-06-K Page 39 In this example:  A Lync user c

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Contents Acano solution: Deployment Guide R1.2 76-1006-06-K Page 4 Appendix B Ports Required ...

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Dial Plan Configuration – Integrating Lync Clients Acano solution: Deployment Guide R1.2 76-1006-06-K Page 40 6.5 Integrating Acano Clients wi

Strona 36 - 6.3.1 Outbound Calls page

Dial Plan Configuration – Integrating Lync Clients Acano solution: Deployment Guide R1.2 76-1006-06-K Page 41 Figure 10: Call Bridge to Lync E

Strona 37 - 6.3.3 Call forwarding

Dial Plan Configuration – Integrating Lync Clients Acano solution: Deployment Guide R1.2 76-1006-06-K Page 42 TURN / ICE role for Lync calls, a

Strona 38 - Video Endpoints

Dial Plan Configuration – Integrating Lync Clients Acano solution: Deployment Guide R1.2 76-1006-06-K Page 43 Note: If you have a Lync Edge ser

Strona 39 - 6.4.2 VCS configuration

LDAP Configuration Acano solution: Deployment Guide R1.2 76-1006-06-K Page 44 7 LDAP Configuration You must have an LDAP server (currently Act

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LDAP Configuration Acano solution: Deployment Guide R1.2 76-1006-06-K Page 45  Address = this is the IP address of your AD server  Port =

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LDAP Configuration Acano solution: Deployment Guide R1.2 76-1006-06-K Page 46 Using an extensible matching rule (LDAP_MATCHING_RULE_IN_CHAIN /

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LDAP Configuration Acano solution: Deployment Guide R1.2 76-1006-06-K Page 47 It is possible to choose whether to use OU separation when import

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LDAP Configuration Acano solution: Deployment Guide R1.2 76-1006-06-K Page 48 creates the following coSpace which can be viewed on the Status &

Strona 44 - 7 LDAP Configuration

Web Admin Interface Settings for XMPP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 49 8 Web Admin Interface Settings for XMPP This

Strona 45 - memberOf

Contents Acano solution: Deployment Guide R1.2 76-1006-06-K Page 5 Figures Figure 1: Example Acano solution using Acano Servers ...

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Web Admin Interface Settings for XMPP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 50 8.2 XMPP Settings 1. Ensure that you have in

Strona 47 - 7.3 Example

Web Admin Interface Settings for XMPP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 51 5. Go to Status > General and verify the s

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Web Admin Interface Settings for XMPP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 52 Note: coSpaces can also be created from the Ac

Strona 49 - 8.1 Network Topology

Web Admin Interface Settings for the Web Bridge Acano solution: Deployment Guide R1.2 76-1006-06-K Page 53 9 Web Admin Interface Settings for

Strona 50 - 8.2 XMPP Settings

Web Admin Interface Settings for the Web Bridge Acano solution: Deployment Guide R1.2 76-1006-06-K Page 54 Figure 13: WebRTC Client port usage

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Web Admin Interface Settings for the Web Bridge Acano solution: Deployment Guide R1.2 76-1006-06-K Page 55 In addition, Acano users who do no

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Web Admin Interface Settings for the TURN Server Acano solution: Deployment Guide R1.2 76-1006-06-K Page 56 10 Web Admin Interface Settings fo

Strona 53 - 9.1 Network Topology

Web Admin Interface Settings for the TURN Server Acano solution: Deployment Guide R1.2 76-1006-06-K Page 57 10.2 TURN Server Settings Follow th

Strona 54 - 9.2 Web Bridge Settings

Customization, Troubleshooting, API and Logs Acano solution: Deployment Guide R1.2 76-1006-06-K Page 58 11 Customization, Troubleshooting, API

Strona 55 -  PC Client Clickonce URL

Customization, Troubleshooting, API and Logs Acano solution: Deployment Guide R1.2 76-1006-06-K Page 59 The CDR system can be used in conjuncti

Strona 56 - 10.1 Network Topology

Introduction Acano solution: Deployment Guide R1.2 76-1006-06-K Page 6 1 Introduction This guide covers the Acano solution; whether that is an

Strona 57 - 10.2 TURN Server Settings

DNS Records Needed for the Acano Solution Acano solution: Deployment Guide R1.2 76-1006-06-K Page 60 Appendix A DNS Records Needed for the Aca

Strona 58 - 11.1 Customization

DNS Records Needed for the Acano Solution Acano solution: Deployment Guide R1.2 76-1006-06-K Page 61  SRV record for _sip._tls.<SIP_Call_C

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Ports Required Acano solution: Deployment Guide R1.2 76-1006-06-K Page 62 Appendix B Ports Required The following diagram labels the links on

Strona 60 - Solution

Ports Required Acano solution: Deployment Guide R1.2 76-1006-06-K Page 63 SIP TCP 5060 TCP Both I, J SIP TLS 5061 TCP Both I, J, K, O SIP B

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Ports Required Acano solution: Deployment Guide R1.2 76-1006-06-K Page 64 The following ports are used by the XMPP Server Function Port Type D

Strona 62 - Appendix B Ports Required

OpenSSL Commands for Generating Certificates Acano solution: Deployment Guide R1.2 76-1006-06-K Page 65 Appendix C OpenSSL Commands for Genera

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OpenSSL Commands for Generating Certificates Acano solution: Deployment Guide R1.2 76-1006-06-K Page 66 iii. After entering the command, a CA

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Issuing a Certificate Manually Acano solution: Deployment Guide R1.2 76-1006-06-K Page 67 Appendix D Issuing a Certificate Manually The instru

Strona 65 - Generating Certificates

Issuing a Certificate Manually Acano solution: Deployment Guide R1.2 76-1006-06-K Page 68 d. Do one of the following:  If your Windows acco

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Issuing a Certificate Manually Acano solution: Deployment Guide R1.2 76-1006-06-K Page 69 iv. The resulting signed certificate is in the Issu

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Prerequisites and Deployment Overview Acano solution: Deployment Guide R1.2 76-1006-06-K Page 7 2 Prerequisites and Deployment Overview 2.1 P

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Issuing a Certificate Manually Acano solution: Deployment Guide R1.2 76-1006-06-K Page 70 viii. Rename the resulting certificate to cacert.p

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Example of Configuring a Static Route from a Lync Front End Server Acano solution: Deployment Guide R1.2 76-1006-06-K Page 71 Appendix E Examp

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Example of Configuring a Static Route from a Lync Front End Server Acano solution: Deployment Guide R1.2 76-1006-06-K Page 72 Enable-CsTopolog

Strona 71 - Lync Configuration Changes

More information on LDAP field mappings Acano solution: Deployment Guide R1.2 76-1006-06-K Page 73 Appendix F More information on LDAP field m

Strona 72 - Acano Solution Configuration

Example of Configuring a SIP Trunk to CUCM Acano solution: Deployment Guide R1.2 76-1006-06-K Page 74 Appendix G Example of Configuring a SIP

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Example of Configuring a SIP Trunk to CUCM Acano solution: Deployment Guide R1.2 76-1006-06-K Page 75 Note: If this fails to resolve the server

Strona 74 - Acano solution Configuration

Example of Configuring a SIP Trunk to CUCM Acano solution: Deployment Guide R1.2 76-1006-06-K Page 76 5. Enter the Certificate Name as CallMan

Strona 75 - CUCM Configuration

Example of Configuring a SIP Trunk to CUCM Acano solution: Deployment Guide R1.2 76-1006-06-K Page 77  Device pool = The pool you want your d

Strona 76 - Step 4: Creating a SIP trunk

Configuring a SIP Trunk to an Avaya CM Acano solution: Deployment Guide R1.2 76-1006-06-K Page 78 Appendix H Configuring a SIP Trunk to an Ava

Strona 77 - Step 6: Testing

Configuring a SIP Trunk to an Avaya CM Acano solution: Deployment Guide R1.2 76-1006-06-K Page 79 6. Click Add New. Avaya CM Configuration 1.

Strona 78 - Avaya CM

Prerequisites and Deployment Overview Acano solution: Deployment Guide R1.2 76-1006-06-K Page 8 2.1.1 Acano Server-specific prerequisites  A

Strona 79 - Avaya CM Configuration

Configuring a SIP Trunk to an Avaya CM Acano solution: Deployment Guide R1.2 76-1006-06-K Page 80 3. Add an Avaya Trunk Group with the follo

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Configuring a SIP Trunk to an Avaya CM Acano solution: Deployment Guide R1.2 76-1006-06-K Page 81

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Configuring a SIP Trunk to an Avaya CM Acano solution: Deployment Guide R1.2 76-1006-06-K Page 82 4. Add an Avaya Route Pattern to routes

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Configuring a SIP Trunk to an Avaya CM Acano solution: Deployment Guide R1.2 76-1006-06-K Page 83 5. Add a Uniform Dial Plan to provide a ro

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Configuring a Polycom DMA for the Acano solution Acano solution: Deployment Guide R1.2 76-1006-06-K Page 84 Appendix I Configuring a Polycom D

Strona 84 - Acano solution

Configuring a Polycom DMA for the Acano solution Acano solution: Deployment Guide R1.2 76-1006-06-K Page 85 3. Leave the Domain List page b

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Configuring a Polycom DMA for the Acano solution Acano solution: Deployment Guide R1.2 76-1006-06-K Page 86 6. In the Authentication page c

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Configuring a Polycom DMA for the Acano solution Acano solution: Deployment Guide R1.2 76-1006-06-K Page 87 Creating the Dial Rule In the Polyc

Strona 87 - Creating the Dial Rule

Configuring a Polycom DMA for the Acano solution Acano solution: Deployment Guide R1.2 76-1006-06-K Page 88 You should now be able to dial f

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Using a Standby Acano Server Acano solution: Deployment Guide R1.2 76-1006-06-K Page 89 Appendix J Using a Standby Acano Server The instructio

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Prerequisites and Deployment Overview Acano solution: Deployment Guide R1.2 76-1006-06-K Page 9 2.2.1 Management and network interfaces There

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Using a Standby Acano Server Acano solution: Deployment Guide R1.2 76-1006-06-K Page 90 5. Enter the following command and confirm to rest

Strona 91 - Time for Swapping Servers

Using a Standby Acano Server Acano solution: Deployment Guide R1.2 76-1006-06-K Page 91 b. Assign these certificates to their corresponding se

Strona 92 - Background Image and Logo

WebRTC Client Custom Background Image and Logo Acano solution: Deployment Guide R1.2 76-1006-06-K Page 92 Appendix K WebRTC Client Custom Back

Strona 93 - Logo customization procedure

WebRTC Client Custom Background Image and Logo Acano solution: Deployment Guide R1.2 76-1006-06-K Page 93 3. Click Submit. The Call Bridge r

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Acano solution: Deployment Guide R1.2 76-1006-06-K Page 94 © 2014 Acano (UK) Ltd. All rights reserved. This document is provided for informat

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